Calling Tracking

Patient Prism is a call-tracking and call-coaching platform designed exclusively for dental practices to improve call conversion and increase dental office revenue.

Patient Prism® helps dental offices grow revenue in 5 ways:

How it works

  • It records and annotates phone calls in near real time. The annotation tells you how effectively your front office converts callers into new patients. The system also shows how much revenue you've lost by not converting callers.
  • Unlike any other call tracking system, Patient Prism® provides a visual summary of each call. That means you don't have to listen to an entire recording. You can go straight to the parts of a call that need attention.
  • It sends email or SMS alerts so you can win back new patients and revenue you originally lost.
  • It tells which of your marketing tactics and strategies are producing the most revenue from new patients.
  • It helps you evaluate, coach, and develop your front office staff to improve their performance in the long term.

Prepare now for the pent-up demand in dentistry.

Discover How Patient Prism's Award-Winning Solution Will Help You Rebound

We anticipate a lot of callers will have more questions than ever about coronavirus safety protocols, treatment costs, and payment options - especially if they lost their insurance coverage.

Patient Prism is a call tracking and call coaching program that analyzes every new patient phone call, identifies individuals who end the call without booking, and provides rapid training to win them back – all within 30 minutes.

  • Train your team to convert more new patients on the first call
  • Win back missed opportunities by knowing what to say
  • Track how patients are finding you so you know where to invest
  • Maximize your marketing ROI
  • Make your team instantly better
  • Optimize staffing, services and hours